Your page was cited. The sentence that got pulled was the caveat, quoted without the finding it qualified, and the summary that reached the reader was close to the opposite of what you wrote. That is not a fairness problem. It is a structural one, and the structure is yours.
Retrieval systems generally work with fragments of documents rather than whole documents. The exact fragmentation scheme varies between systems and none of them publish it in a way you could design against, so nobody can tell you where your page will be cut. What you can control is whether an arbitrary cut still leaves each piece intelligible.
What extraction actually does to your page
Assume the worst plausible version: some contiguous run of your text is separated from its heading, its introduction, the paragraph above it, the table it referred to, and your name. It arrives somewhere with no context beyond what it contains.
Now read your own page that way. Most business writing collapses immediately, for predictable reasons:
- Pronouns and demonstratives that point backwards. "This approach", "these three", "as noted above", "it".
- Comparatives with the baseline in a previous paragraph. "Roughly twice as fast" without saying twice as fast as what.
- Acronyms defined once, in the introduction, then used for two thousand words.
- Numbers with the conditions stated elsewhere. A figure with no date, method, or scope attached.
- Caveats that live in a separate section from the claim they limit.
- Sections that only make sense in sequence, because the writing was designed as a narrative arc.
That last one is worth sitting with. Good long-form writing is often deliberately sequential. Sequential writing extracts badly. This is a genuine tension, not a case where the reader-friendly option and the retrieval-friendly option happen to coincide.
The self-contained section rule
One rule covers most of it: every H2 section should be readable, accurate, and attributable on its own.
In practice that means each section contains, somewhere inside it:
- The subject named in full at least once, not just as a pronoun.
- Any term the section depends on, defined or restated briefly.
- The conditions on any claim it makes: what, when measured, under what method, with what limits.
- Its own qualifier, sitting next to the claim it qualifies rather than in a "limitations" section three screens down.
The test is blunt. Cut the section out, paste it into an empty document, and read it as a stranger. If it says something false, misleading, or unattributable on its own, it is not finished.
Definitions, acronyms, and the context a chunk loses
Define terms where they are used, not only where they first appear. A parenthetical restatement costs six words and rescues the section from being useless in isolation.
There is a version of this advice that goes wrong. Restating a term is not the same as repeating a phrase for the benefit of a machine. The former adds information for a reader who arrived mid-document. The latter degrades the prose and adds nothing, and degraded prose is worse raw material for extraction, not better. If a restatement would make a human reader wince, cut it.
Practical habits that carry their weight:
- Expand an acronym on first use in each section, not once per page.
- Attach dates to anything time-sensitive inside the sentence that makes the claim.
- Name the subject of the page in each section at least once, in a way that reads naturally.
- Replace "as described above" with a three-word summary of what was described above.
- Put units, currency, and scope in the same sentence as the number.
Summary blocks that are safe to quote verbatim
Give each substantial section a sentence you would be content to see quoted with nothing around it. Not a marketing line. A compact, complete, conditional statement of what the section establishes.
Here is a before and after. The example is illustrative and the product is invented.
Before:
Latency
As we saw in the previous section, this is where the difference really shows up. Ours came in at about 40% better, which surprised us given the earlier results. Of course there are caveats, and we cover those below.
Extract that alone and it says nothing verifiable, names nobody, dates nothing, and hides its own limits somewhere else on the page. If it is quoted, the quote is unusable at best and misleading at worst.
After:
Latency: median response time under a fixed test load
In our own testing on 12 August 2026, the illustrative product Northgate Queue returned a median response of 180 ms under a sustained load of 50 concurrent requests, against 300 ms for the same test on the previous release. Figures are medians across 200 requests per configuration on a single test host, and they do not represent production traffic, geographic distribution, or cold-start behaviour. Method and raw data are published with this page.
Longer, plainer, and it survives being cut out. It names the subject, dates the measurement, states the method and sample, and carries its own limits in the same block. It also happens to be more useful to a human skimmer, which is the general pattern with this work.
Note what the rewrite does not do. It does not repeat a keyword, and it does not make a claim the underlying test cannot support. Structure is about making the true claim extractable, never about making a weak claim look stronger.
Tables and lists that survive extraction
Tables extract unevenly. Assume a row may be separated from its header and from the sentence introducing it.
- Label the row, not just the column. The first cell should identify the thing well enough to stand alone.
- Keep columns stable across pages and across updates. Changing column names between versions of the same comparison makes the fragments contradict each other. This matters most on comparison pages an assistant can quote, where the columns are the substance.
- Put units in the header and in the cell when the cell might travel alone.
- Avoid merged cells and multi-level headers. They frequently do not survive conversion to text.
- Write a one-sentence caption above the table that states what it shows and when it was compiled.
- Never make the table the only place a conclusion appears. State it in prose too.
For lists, keep each item a complete statement rather than a fragment that depends on the stem. "Check the response code" is better as "Check that the page returns a 200 response code to the fetcher, not a soft 404." Slightly longer, entirely self-sufficient.
The tradeoff: some repetition is correct here
This is the part most writers resist, and the objection is legitimate. Restating the subject, the date, and the conditions in every section produces prose that reads as slightly redundant when consumed top to bottom.
Take the tradeoff deliberately rather than pretending it does not exist:
| Content type | Lean toward | Because |
|---|---|---|
| Reference, definitions, specs, comparisons | Self-contained repetition | Almost always read in fragments, by people and machines |
| How-to and troubleshooting | Self-contained per step | Readers arrive mid-page from search or an answer |
| Research and methodology | Self-contained, with limits repeated | The cost of a de-contextualised number is highest here |
| Narrative essays and opinion | Sequential | The argument is the value and fragments misrepresent it anyway |
Repeating context is correct. Repeating phrases for keyword weight is not. The distinguishing question: does the repetition give a reader who arrived at this section something they need? If yes, keep it. If it only exists to hit a phrase again, delete it.
How to test what a chunk of your page says on its own
A crude test done regularly beats a sophisticated one done never.
- Copy the page as plain text. Strip the navigation, the styling, everything. What remains is roughly what a text-processing system has to work with.
- Split it into pieces of a few hundred words each, ignoring your headings. Split mid-section on purpose. You are testing arbitrary cuts, not tidy ones.
- Read each piece cold and answer three questions: what is this about, who says so, and under what conditions.
- Flag every piece that fails any of the three. Those are your edits.
- Re-read the flagged pieces after editing. The fix is usually one added clause, not a rewrite.
- Run the test on your five highest-intent pages first, then on anything containing numbers.
Do not build a large tooling project around this. It is a thirty-minute manual exercise per page and the value is in reading your own text without its context, which no tool does for you.
We apply this to our own pages
The rules above are the ones this site follows. Our metric definitions restate the formula and its limits in the same block. Our research pages carry model versions, run dates, sample sizes, and variance inside the section reporting the result rather than in a footer. Our glossary entries open with a single sentence that is safe to quote verbatim, on purpose, because we would rather be quoted accurately than quoted flatteringly. Where you find a page of ours that breaks these rules, it is an error and we would like to hear about it.
The same principles applied to a commercial page type are covered in product pages built for retrieval, and the wider technical picture sits on the AI readiness hub.
In Plain English
What this means: systems that summarise your page usually work with pieces of it. Write so that any single piece still says something true, complete, and attributable.
Who this helps: anyone whose content is being quoted inaccurately, and anyone writing reference, comparison, or methodology material that gets read in fragments.
When to use it: on high-intent pages and on anything containing a number or a caveat. Narrative essays are the reasonable exception.
What to do next: take one page, split it into arbitrary chunks, and read each one cold. Fix the ones that fail the what/who/under-what-conditions test. Then do the same for the four pages after it.
Work through the structure section of the AI-readiness audit checklist in our resources and downloads library.
Primary-source verification
Checked July 28, 2026. The operational and factual guidance above was reviewed against the primary references below. Provider features, prices, policies, interfaces, jurisdictions, and account-specific results can change; recheck the controlling first-party document and your own account or measured data before acting.
- Google Search: AI features and your website - How Google describes eligibility, preview controls, and appearance in its AI search features.
- Google: common crawlers and special-case user agents - Current Googlebot and Google-Extended identities and controls.
- OpenAI: overview of OpenAI crawlers - Current GPTBot, OAI-SearchBot, and ChatGPT-User descriptions and publisher controls.
- Anthropic: web-crawler controls - Current ClaudeBot, Claude-SearchBot, and Claude-User descriptions and controls.
- Perplexity: crawler and user-agent documentation - Current PerplexityBot and Perplexity-User descriptions and controls.
- Google Search: structured-data introduction - Supported structured-data behavior and validation guidance.